I have monitored Dallas County Schools’s and DISD Student Transportation Systems’s failures to provide effective transportation services, and I was an activist in the DCS shut-down effort. I have been interviewed by the Dallas Morning News (link) and NBC 5 (link).
Regrettably, dissolving DCS has not improved bus service. DISD STS continues to provide shoddy service to students and parents.
Instead of fixing its problems, STS now wants to make things worse by regurgitating its failed hub proposal from last year. A school’s SBDM exposed this by sharing that DISD STS wants to “streamline” service. This simply means they will reduce service quality by having fewer stops. In other words, STS wants to make their poor service even worse!
It appears that DISD STS is using its on-time record to say it’s doing a good job. While an important figure, two things to understand: 1. Even if it’s on-time, DISD STS is failing in equally important areas. They are at the bottom of this post. 2. It is easy to manipulate the on-time figure. In the NBC video linked above, DCS is cited as having a 98% on-time record, but it is exposed as fudging that figure. Due to persistently poor performance, DISD STS has not earned my trust, so I want to understand more about DISD’s on-time performance before I can accept it.
Instead of making things worse, I want DISD STS to improve: I have created an improvement plan for DISD STS.