I hate cold sales calls or emails. All of these end up on a block list. If I want your service, I’ll initiate the contact.
Skype for Business lacks a native call-blocking functionality. Here’s a workaround, if you also use Outlook.
How to block spam callers
Follow these steps:
- Open Outlook.
- Create a new contact and fill in these fields:
- Full Name:
Blocked Contact (xxx-xxx-xxxx)where xxx-xxx-xxxx is the phone number of the spam caller. That format is my preference, not a strict requirement. It’s also fine to use (xxx) xxx-xxxx, although that format has little meaning anymore since the area code is never optional when dialing numbers.
email@example.com xxx is a unique number. I simply increment that number from the prior spam caller’s contact record.
- Business (in the Phone numbers section):
xxx-xxx-xxxx, which is the phone number of the spam caller.
- Full Name:
- Hit the contact’s Save & Close button.
- If you get a Duplicate Contact Detected dialog, it’s because a crude Outlook feature suspects this contact may duplicate another one. It may happen because the name and email address data on each blocked-caller contact is similar. Select Add new contact, then press Update.
- Open Skype for Business.
- Search on the phone number of the blocked caller.
- You’ll get two results: the phone number itself and the Outlook contact, named Blocked Contact (xxx-xxx-xxxx). Right-click on the Outlook contact and select Change Privacy Relationship > Blocked Contacts.
Now the caller will usually be sent directly to your voice mail!
Why “usually”? Sometimes Skype for Business is slow to associate a caller with a blocked contact, so you may get some rings before the caller is sent to voice mail.